FAQ

Yes, you can mail or drop off your hair and fill out the form under (Create Your Own Custom Unit)

5 to 14 business days.

You can book a consultation on our page.

THERE IS NO REFUND. ONLY EXCHANGES(Special Exceptions only) within 3 business after delivery item MUST BE IN IT ORIGINAL STATE. NO REFUND OR EXCHANGE ON CUSTOM MADE UNITS OR DISCOUNTED UNITS

Contact us by email for the exchange process.

Within Canada 3 - 4 business days after processing. USA 4 - 7 business days. Outside of Canada/US we email you with an estimated time.

The best way to contact us is to fill out the form on our website or DM us on Instagram.