FAQ

I HAVE MY OWN HAIR CAN I SEND IT TO HAVE A WIG MADE?

Yes, you can mail or drop off your hair and fill out the form under (Create Your Own Custom Unit)

HOW LONG DOES IT TAKE TO GET A WIG CUSTOM MADE?

5 to 14 business days.

HOW TO CHOOSE THE RIGHT CUSTOM MADE WIG?

You can book a consultation on our page.

DO YOU HAVE A RETURN OR EXCHANGE POLICY?

THERE IS NO REFUND. ONLY EXCHANGES(Special Exceptions only) within 3 business after delivery item MUST BE IN IT ORIGINAL STATE. NO REFUND OR EXCHANGE ON CUSTOM MADE UNITS OR DISCOUNTED UNITS

HOW LONG DOES SHIPPING USUALLY TAKE?

Within Canada 3 - 4 business days after processing. USA 4 - 7 business days. Outside of Canada/US we email you with an estimated time.

HOW MAY I CONTACT YOU?

The best way to contact us is to fill out the form on our website or DM us on Instagram.