FAQ
I HAVE MY OWN HAIR CAN I SEND IT TO HAVE A WIG MADE?
Yes, you can mail or drop off your hair and fill out the form under (Create Your Own Custom Unit)
HOW LONG DOES IT TAKE TO GET A WIG CUSTOM MADE?
5 to 14 business days.
HOW TO CHOOSE THE RIGHT CUSTOM MADE WIG?
You can book a consultation on our page.
DO YOU HAVE A RETURN OR EXCHANGE POLICY?
THERE IS NO REFUND. ONLY EXCHANGES(Special Exceptions only) within 3 business after delivery item MUST BE IN IT ORIGINAL STATE. NO REFUND OR EXCHANGE ON CUSTOM MADE UNITS OR DISCOUNTED UNITS
HOW LONG DOES SHIPPING USUALLY TAKE?
Within Canada 3 - 4 business days after processing. USA 4 - 7 business days. Outside of Canada/US we email you with an estimated time.
HOW MAY I CONTACT YOU?
The best way to contact us is to fill out the form on our website or DM us on Instagram.
